An additional component of Drink Your Feelings'
marketing strategy that I was unable to mention during yesterday's presentation
(but absolutely love!) is enhancing customer experience and engagement through
music. Last week, during a tasting at a local winery, a friend and I started
comparing the wines to different bands, and then more broadly to different
styles of music. Upon returning home, I did some research and found we weren't
the only ones thinking about this connection.
In 2015, Wine Enthusiast released a pairings list matching varietals to
what they felt were complementary styles of music:
A growing body of scientific evidence is
demonstrating that music and wine are closely linked, and that each can enhance
the experience of the other. WineSmith winemaker Clark Smith
explains:
"Anybody can tell happy music from sad
from angry from romantic from lustful. Wines are the same. Cabernets are angry,
Pinots romantic, Rieslings cheerful.... Pay particular attention to
astringency: the smoothness or harshness a wine displays when tasted in a
specific musical environment. You don't need more than a few seconds to sense
the effect... The trials we've been doing demonstrate the synergistic
effects quite clearly and at this point pretty universally for thousands of
people."
He connected this to music through the
experiment outlined below:
(1) Set up a flight of whites...
(2) Have your tasters record their impressions
on the wines' characteristics (fruitiness, buttery, oaky, smoothness); then
have everyone vote on a favorite.
(3) Now, turn on "California
Girls" by the Beach Boys. Smith's research shows that now your tasters
will love the Glen Ellen and find everything else "pretty
disgusting." Everyone votes again.
(4) Now, turn on Ella Fitzgerald's "St.
Louis Blues". He has found that will cause the Glen Ellen to taste harsh,
and all will prefer the Rombauer's butter and balance. Everyone votes
again.
(5) From here, play 15 second clips of the two
pieces over and over until tasters are convinced of the effects.
The experiment can also be replicated with reds.
His recommendations for a tasting experiment include
pairing "romantic music" like Mozart's "Eine Kleine Nacht
Musik" with a burgundy from the Côtes de Nuits or Strauss with a California
pinot... and then comparing the experience to pairing a Cabernet Sauvignon
with "dark, angry music" like "People Are Strange" by The
Doors or "Here's To The Meantime" by Grace & The Nocturnals.
As part of DYF's marketing strategy to build a
strong, authentic presence across as many interests and platforms as possible,
DYF would partner with Spotify - and work with both winemakers and artists
- to curate varietal-specific playlists according to the recommendations
and findings above.
Have a surplus of riesling you're trying to push?
The connection between music and wine could also be leveraged in tasting rooms
and even bars to prime specific sales. A 1999 study published in the
Journal of Applied Psychology analyzed 82 wine buyers in a suburban English
supermarket and found that when shoppers heard French music in the store,
French wine outsold German wine by a ratio of five to one. Likewise, when
German music was playing, German wines sold well. This
study was further validated inbyone of my old New York hangouts, City Winery;
their GM has tracked wine sales against musical performers and found that
when young singer-songwriters perform at the restaurant/bar, New World
wines from California and Oregon sell more. Heavier bass lines result in
increased sales of Syrah and California Cabs, and "higher tones"
inspire demand for white wines.
For industry giants like Gallo looking for new ways to
reach and engage Millenials, music could be an unexpected and unique way to
access young hearts and minds. Consider, for example, the
festival space. Why not offer a menu that changes with the lineup? Or a tasting
named after various bands or songs? Or different varietals near different
tents? Last year at Coachella, I waited in line for a tiny glass of $12
rose. The audience is captive, the beverage options and limited, and, of
course, the music is right...
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